Senior Fraud Alert

Cancellation Policy

Last updated: May 21, 2026

The short version

  • You can cancel at any time. No questions, no fees, no hoops.
  • You keep access until the end of your current billing period.
  • Subscriptions are non-refundable. I don’t issue partial or pro-rated refunds for unused time.
  • The core protection (text filter, call blocker) keeps working in the free tier after cancellation.

How to cancel

If you subscribed through the iOS App Store:

  1. Open Settings on your iPhone.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Tap Senior Fraud Alert.
  5. Tap Cancel Subscription. You keep access until the end of the billing period.

If you subscribed on the website through Stripe, email seniorfraudalertsupport@gmail.com with the subject “Cancel” and I’ll cancel it for you within one business day.

Refunds

Subscriptions are non-refundable. Once a billing period has been paid for, that period is yours to use but I don’t refund unused time or previous charges.

If you were billed by mistake (duplicate charge, charged after cancellation, etc.), that’s different. Email seniorfraudalertsupport@gmail.com and I’ll fix it.

For App Store purchases, Apple handles refund requests directly. You can ask at reportaproblem.apple.com within 90 days of the charge.

Auto-renewal

Subscriptions renew automatically at the end of each billing period unless you cancel before then. You’ll see a charge from Apple (if subscribed in-app) or from Stripe (if subscribed on the site) on or near the renewal date.

What happens after I cancel?

  • Paid features (Trusted Contact alerts) stop at the end of the billing period.
  • The text filter and call blocker keep running. Those are free forever.
  • Your account stays so you can resubscribe later. To fully delete your data, use the support page and pick the Privacy topic.

To cancel a Stripe subscription, email this address with the subject “Cancel”:

seniorfraudalertsupport@gmail.com